Returns Policy

We accept returns & exchanges subject to the conditions listed below:

  • Items must be returned in a saleable, unworn and undamaged condition in its original packaging within 30 days of receipt. 
  • Refunds will be credited via the original payment method used for the purchase and will exclude the original delivery charge.
  • Please allow 12 working days for your refund to be processed, this will be from the date we receive the returned item/s. Your credit card company may take 4-7 working days to credit your account.
  • We recommend any returns are posted by recorded / tracked / insured delivery as we cannot accept liability for items that do not reach us, please keep proof of postage.
  • Unfortunately we are unable to accept the return of earrings due to health and hygiene reasons.
  • If you require any assistance please contact us via email Or complete the form attached to this link.


All returns should be sent to the following address:

flawleSS edge - RETURNS
Imperial House - Apt 3
Lypiatt Road
GL50 2QJ


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